The Doctrine of Resolution

If I ever write a book, I think it will be titled something like The Doctrine of Resolution.

Resolution is nothing new … graphic design circles talk about resolution all the time to refer to the level of detail in a graphic. What looks perfect at a resolution of 72 pixles per inch may not look so good when the designer has the ability to zoom in to 300 pixels per inch.

As I move further into “I’ve had lots of experiences in this world” territory, I have really been able to apply the concept of resolution to so many things. A cake will turn out right if baked in an oven at 300 degrees. If the resolution of that temperation is the nearest 5 degrees, the cake will be fine (between 295 and 305 degrees). If the resolution of that temperature is 100 degrees, then I might (or might not) have a problem, depending where the “real” temperature falls in that range of 200-400 degrees.

Same thing with tire pressure. 35 pounds with a resolution of 2 pounds … not a problem. 35 pounds with a resolution of 15 pounds … potential for a problem.

An event scheduled to start at 7:05 (or 7:07) has a resolution different than an event scheduled to start at 7:00. People attending the 7:07 event would expect the event to start at 7:07. People attending the 7:00 event would expect the event to start at about 7:00.

As I’m writing this I find myself thinking, “This sounds a lot like relativism.” I want to point out that I do not subscribe to the ideas of relativism as it relates to spiritual issues. I believe the big-brushstroke difference is that my “doctrine” of resolution provides a way of looking at the extremes of absolutes.

So keep your eye open for the book. You’ll see it in about 30 years. (Or should I say in 28 years, 37 weeks, and 14 days!)

We Have a Baby Sitter … or … Point of Grace and Mark Schultz Concert

There are two different directions I could go with this post. I could talk about 1) the fact that our oldest child is now a capable babysitter, or 2) going to the Point of Grace – Mark Schultz concert. Both stories will ultimately converge, so here we go!

My wife and I knew several weeks ago we would be attending the Point of Grace – Mark Schultz concert. We knew we’d need a babysitter; it didn’t dawn on us that we might have a babysitter in our own house! We decided that Emily is old enough and responsible enough to take care of the nighttime activities, and indeed she was! She was able to do everything needed to take care of her younger sister and brother and make sure they got to bed safely.

That’s just one of a recent series of child-rearing landmarks we’ve celebrated. Others include my wife being gone for the weekend and not feeling like kids have driven me crazy, and being able to go through a buffet line with only one plate in our hand.

Now back to the concert. It was, as one might expect, an enjoyable concert. I’m not one to write-up music and concert reviews; suffice it to say that the concert was sold out, and well done. The interesting part for me was volunteering to help break down and pack up after the concert. There were about eight professionals managing the teardown, and about 12 volunteers to help. It really was an interesting experience seeing all the “parts” and loading those parts into touring quality shipping containers. The whole process took about 2-1/2 hours. The end result was a fully loaded semi truck.

The staffers said that after they left the concert they would go to a hotel for a 20-minute shower and then hop on the bus and sleep on the road as they travelled to the next concert venue (Duluth MN in this case). If I heard right and remember right, the bus sleeps fifteen.

And so ends a successful night with a child reaching a new level of responsibility, and an interesting night after a fun concert!

Free Legal Advice

I usually just ignore “bulk e-mail forwards” but this one felt a little more legitimate than most. Here’s the e-mail:

Not A Joke!!

Even If you dislike attorneys..You will love them for these tips. 

Read this and make a copy for your files in case you need to refer to it someday. Maybe we should all take some of his advice! A corporate attorney sent the following out to the employees in his company:

1. Do not sign  the back of your credit cards. Instead, put ‘PHOTO ID REQUIRED.’

2. When you are writing checks to pay on your credit card accounts,  DO NOT put the complete  account number on the ‘For’ line. Instead, just put the  last four numbers. The credit card company knows the rest of the number, and anyone who might be handling your check as it passes through all the check processing channels won’t have access to it.

3. Put your work phone # on your checks instead of your home phone. If you have a PO Box use that instead of your home address. If you do not have a PO Box, use your work address. Never  have your  SS# printed on your checks. (DUH!) You can add it if it is necessary. But if you have It printed, anyone can get it.

4. Place the contentsof your wallet on a photocopy machine. Do both sides of each license, credit card, etc. You will know what you had in your wallet and all of the account numbers and phone numbers to call and cancel.. Keep the photocopy in a safe place.

I also carry a photocopy of my passport when I travel either here or abroad. We’ve all heard horror stories about fraud that’s committed on us in stealing a Name, address, Social Security number, credit cards.

Unfortunately, I, an attorney, have first hand knowledge because my wallet was stolen last month. Within a week, the thieves ordered an expensive monthly cell phone package, applied for a VISA credit card, had a credit line approved to buy a Gateway computer, received a PIN number from DMV to change my driving record information online, and more.  
But here’s some critical information to limit the damage  in case this happens to you or someone you know:

5. We have been told we should  cancel our  credit cardsimmediately. But the key is having the toll free numbers and your card numbers handy so you know whom to call. Keep those where you can find them.

6.  File a  police report immediately in the jurisdiction where your credit cards, etc., were stolen. This proves to credit providers you were diligent, and this is a first step toward an investigation (if there ever is one).

But here’s what is perhaps  most important of all: (I never even thought to do this.)

7. Call  the  3 national credit reporting organizations  immediately to place a fraud alert on your name and also call the Social Security fraud line number.. I had never heard of doing that until advised by a bank that called to tell me an application for credit was made over the Internet in my name.  


The alert means any company that checks your credit knows your information was stolen, and they have to contact you by phone to authorize new credit.

By the time I was advised to do this, almost two weeks after the theft, all the damage had been done There are records of all the credit checks initiated by the thieves’ purchases, none of which I knew about before placing the alert. Since then, no additional damage has been done, and the thieves threw my wallet away this weekend (someone turned it in). It seems to have stopped them dead in their tracks..

Now, here are the numbers you always need to contact about your wallet, if it has been stolen:

1.) Equifax: 1-800-525-6285
2.) Experian (formerly TRW): 1-888-397-3742
3.) Trans Union : 1-800-680 7289
4.) Social Security Administration (fraud line):  
1-800-269-0271

We pass along jokes on the Internet; we pass along just about everything. 

If you are willing to pass this information along, it could really help someone that you care about.

Not A Joke!!
Even If you dislike attorneys..You will love them for these tips. 

Read this and make a copy for your files in case you need to refer to it someday. Maybe we should all take some of his advice! A corporate attorney sent the following out to the employees in his company: 

1. Do not sign  the back of your credit cards. Instead, put ‘PHOTO ID REQUIRED.’  

2. When you are writing checks to pay on your credit card accounts,  DO  NOTput the complete  account number on the ‘For’ line. Instead, just put the  last four numbers. The credit card company knows the rest of the number, and anyone who might be handling your check as it passes through all the check processing channels won’t have access to it. 

3. Put your work phone # on your checks instead of your home phone. If you have a PO Box use that instead of your home address. If you do not have a PO Box, use your work address. Never  have your  SS# printed on your checks. (DUH!) You can add it if it is necessary. But if you have It printed, anyone can get it. 

4. Place the contentsof your wallet on aphotocopy machine. Do both sides of each license, credit card, etc. You will know what you had in your wallet and all of the account numbers and phone numbers to call and cancel.. Keep the photocopy in a safe place.  
I also carry a photocopy of my passport when I travel either here or abroad. We’ve all heard horror stories about fraud that’s committed on us in stealing a Name, address, Social Security number, credit cards.. 

Unfortunately, I, an attorney, have first hand knowledge because my wallet was stolen last month. Within a week, the thieves ordered an expensive monthly cell phone package, applied for a VISA credit card, had a credit line approved to buy a Gateway computer, received a PIN number from DMV to change my driving record information online, and more.  
But here’s some critical information to limit the damage  in case this happens to you or someone you know: 

5. We have been told we should  cancel our  credit cardsimmediately. But the key is having the toll free numbers and your card numbers handy so you know whom to call. Keep those where you can find them. 

6..  File a  police report immediately in the jurisdiction where your credit cards, etc., were stolen. This proves to credit providers you were diligent, and this is a first step toward an investigation (if there ever is one). 

But here’s what is perhaps  most important of all: (I never even thought to do this.)  
7. Call  the  3 national credit reporting organizations  immediately to place a fraud alert on your name and also call the Social Security fraud line number.. I had never heard of doing that until advised by a bank that called to tell me an application for credit was made over the Internet in my name.  

The alert means any company that checks your credit knows your information was stolen, and they have to contact you by phone to authorize new credit.. 

By the time I was advised to do this, almost two weeks after the theft, all the damage had been done There are records of all the credit checks initiated by the thieves’ purchases, none of which I knew about before placing the alert. Since then, no additional damage has been done, and the thieves threw my wallet away this weekend (someone turned it in). It seems to have stopped them dead in their tracks.. 

Now, here are the numbers you always need to contact about your wallet, if it has been stolen: 

1.) Equifax: 1-800-525-6285  

2.) Experian (formerly TRW): 1-888-397-3742 

3.) Trans Union : 1-800-680 7289 

4.) Social Security Administration (fraud line):  
1-800-269-0271 

We pass along jokes on the Internet; we pass along just about everything. 

If you are willing to pass this information along, it could really help someone that you care about.

That’s the info I received, and not from a particularly reliable source (that is, someone who has been busted by Snopes.com on a regular basis!), so take it for what it’s worth…

Cute Little Old Lady

Yesterday when running an errand I approached a store and I noticed the stereotypical “Cute Little Old Lady” just inside the door. She was sitting in a walker that doubled as a seat, so movement was obviously difficult for her.

I wasn’t prepared for what happened next. She whapped the automatic door button as she saw me approaching … this cute little old lady had just gone out of her way to open the door for me! Shouldn’t that be the other way around? (And had the situation presented itself it would have been.) My reaction was somewhere between appreciation and embarrassment. In any case it brought a smile to my face when she looked at me as if to say, “Ha, sonny, I still got it!” All I could do was offer a polite and genuine “Thank You!”

Thought For Today

You can be a good person, but still be weird.

Sometimes being weird is good … but not always.

Moral of the story: Some good people should try harder not to be weird.

I’ll Teach My Kids to Count Up!

Oh, boy. I just had a frustrating experience at sandwich shop next door. I experienced a pet peeve first-hand. Again. Here’s the play-by-play…

  1. The cashier rings up the total for the lunch. $15.73.
  2. I hand the cashier two $10 bills and 3 pennies.
  3. Cashier thinks I handed him a $10, a $5, and assumes the rest of the change is coming to get to $15.73.
  4. He punches in the amount he things he’s getting ($15.73) and then realizes, “Wait! This person gave me $20 + 3 pennies!”
  5. Panic sets in. He’s already rung up the total and now the cash register has no way to tell him how much money he should give back.
  6. Another employee is watching over his shoulder. I get the impression that the guy that took my money is new-ish and learning the ropes, so I’m willing to cut him lots of slack. I’m not one to dispense unwarranted anger, and I’ve been “new” before too…
  7. But…basic skills are still needed! The fact is, this young man should have been able to count the change up from $15.73 to $20.03 without the assistance of a cash register or a calculator.
  8. Thankfully, the person that was watching over him can save the day. She has a calculator! I sat down and wait for her to bring over my change. $4.10.

$4.10??? How does someone using a calculator type in $20.03 minus $15.73 and get $4.10?!?!? Now I have a primary pet peeve (“Can’t count up to make change”) that carries with it a secondary pet peeve (“Can’t use a calculator to make change”). I’m sorry, but that really bothers me.

Maybe it’s part of a rite of passage. I gracefully passed over the threshold into my forties last year. Does that give me the right to talk about “kids these days!?” Am I turning into some cranky old curmudgeon without even realizing it? Doesn’t matter. All I know is I’m going to make sure my kids have the ability to count up and make change without the aid of a cash register and/or calculator!

An Inconvenient Temperature

So here we are on June 5, and we’re supposed to be having this overwhelming feeling that the warm days of summer are underway. What’s going wrong? We should be enjoying comfortable temperatures in the upper 70s. And according to http://www.npwrc.usgs.gov/resource/habitat/climate/temp.htm,

North Dakota’s delightful summer season is at its best in June, July and August, and is perfect for all outdoor activities. The days are warm, sometimes even hot, but nights are one-blanket cool for restful sleep.

So what’s the temperature today at 1:06 p.m.?

52 degrees.

And that’s what is in the forecastable future too.

Global warming? I’ll take one, please…

3.5 Million Sandbags

Fighting the 2009 Fargo Flood required 3.5 million sandbags. One of my coworkers found this link which provides an amazing visualization of exactly how many sandbags that is:

http://blog.concept3d.com/?p=433

No wonder my arms were sore!!!

Another Record Falls

As if the high water mark set last week wasn’t enough, we just polished off another record.

Record snowfall for the day of March 31 was 2.8 inches in 1977. Today’s snowfall? 5.8 inches.

And counting.

We’ll probably whack tomorrow’s record off the books too. April 1 record is 3.4 inches in 1962, tomorrow’s forcast calls for 7 to 14 inches.

More at http://www.inforum.com/event/article/id/235909/.

Fargo-Moorhead Flood Watch: Secondary Concerns

So far so good with the flood fight. The dikes are continuing to hold, the water continues to drop. But what a wild week. Just when things look like they might be settling down (albeit not to a safe level yet) we get whacked with an all-out Winter storm. Lots of snow, probably 10+ inches, and noone to clear the roads. The city plows are giving priority to the dike areas and main traffic arteries, so it could be a while.

The main concerns are obvious. Will the dikes hold? Will the high wind degrade their integrity? But I find myself thinking a lot about secondary concerns:

  • We just haven’t been able to get the phones because the city is asking all non-essential businesses to close up and stay home (to keep traffic to a minimum should the streets need to turn into emergency routes). Will WebsitesForPrinters.com customers think we’re ignoring them when we are unable to answer the phone?
  • Our business is national (international, for that matter) so our customer base keeps on churning forward. But what about local and regional businesses? I’m concerned for them … they are losing lots of revenue right now.
  • I’m concerned for hourly employees of the local and regional businesses as well. Businesses closed = no paycheck.

But even in the middle of all of this, I know that God is still in control. I find myself thinking often of something I used to say with a laugh and a smile. Regarding the 1997 flood, I would say, “That was our practice flood.” But as I think about it, there’s probably a lot of truth in that statement. God is sovereign, I won’t try to understand His amazing ways … but I can’t help but think if He allowed 1997’s flood to happen so Fargo would be better prepared for this year’s flood.

But enough writing for now. There’s SO much work to be done … back to calling customers and prospects from home.